Know your installation
We review existing systems and requirements to define the scope of support.
03 / VILLA TECHNICAL MANAGEMENT & MAINTENANCE
One technical partner. Throughout the life of your villa.
Support tailored to your equipment, routines and time spent at the property.
Discuss ongoing supportYour villa, in good hands.
Support you remotely
We assess requests and diagnose remotely whenever your equipment allows it.
Visit when needed
Visits and replacements are agreed according to the situation and your contract.
Keep clear documentation
Technical information and interventions are documented to support continuity.
We work with your service providers
An internet provider incident, supplier replacement or electrician visit: we coordinate communication, follow up requests and check that service is restored within the agreed scope.
The same technical support is available for shops, restaurants and offices.
Scope, availability and visits are defined in your contract. Equipment and additional work quoted separately.
Clear ongoing support.
What does the subscription include?
The scope is agreed in your contract according to the equipment and needs of your property.
Are on-site visits included?
Travel and on-site work terms are specified in your contract. They may be charged separately.
Which systems can you support?
Networks and Wi-Fi, smart home, security, IT and multimedia, depending on compatibility and equipment condition.
06 / COMMITMENTS & SLA
Commitments & SLA
Clear guarantees for your peace of mind
24/7
01
Support
Total availability for your emergencies
< 1.5days
02
Rapid Intervention
Average delay < 1.5 days
03
Complete Documentation
Diagrams, access, user guides
Availability, response and visit times are defined in your contract. Average times are indicative; your agreed SLA applies.
The right specialists, at the right time.
Electrical work, plumbing or construction: we coordinate trusted partners as your project requires.
Electrical workPlumbingConstruction
08 / LET’S MEETcontact@itechazur.com
Your next project starts here.
A project, a fault or ongoing support? Discuss it with Ilya.
Ilya · Your technical point of contact
Networks, smart automation, alarms and CCTV. Clear support from the first conversation to ongoing maintenance.
Nice · Cannes · Monaco · Var