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IT & multimedia services

A single team for your devices, audiovisual and cloud tools

We support executives, households and SMEs with tailored IT operations, multimedia integration and user assistance — onsite or remotely.

4h

Average remote resolution time

200+

Workstations under management

99%

Client satisfaction on support tickets

365

Days per year of on-call availability

Operational excellence with concierge spirit

Managing digital environments across multiple homes or offices is complex. We become your dedicated IT department with the agility and discretion required on the Riviera.

Our team handles procurement, configuration, cybersecurity, audiovisual systems and collaboration platforms — ensuring that every user enjoys flawless experiences.

We coordinate with vendors, monitor devices and document procedures so that issues are resolved before they disrupt your lifestyle or business.

Why clients delegate their IT to us

Premium help desk

Multilingual support reachable by phone, WhatsApp or email with guaranteed SLAs for VIP users.

Cross-discipline integration

Networks, security, audiovisual and smart home teams collaborate internally to solve issues end-to-end.

Data protection focus

Backups, encryption and device management policies keep sensitive information safe at home and on the move.

IT & multimedia services portfolio

All-inclusive assistance for users, infrastructure and media experiences.

IT audits & strategy

Infrastructure assessment, roadmap definition and budgeting to align technology with your goals.

Procurement & configuration

Selection, purchase and setup of PCs, Macs, tablets, networking gear and peripherals.

Device & user management

MDM, patching, backup policies, password vaults and quick onboarding/offboarding for teams or staff.

Audiovisual & meeting spaces

Home cinema, multi-room audio, boardrooms, video conferencing and digital signage with managed support.

Collaboration & cloud services

Microsoft 365, Google Workspace, NAS, VPN and secure remote access tailored to distributed lifestyles.

Cybersecurity & continuity

Endpoint protection, incident response plans and disaster recovery drills adapted to hybrid environments.

Managed service lifecycle

A repeatable framework to onboard, operate and continuously improve your IT estate.

1

Assessment & onboarding

Inventory of assets, critical processes and user expectations followed by quick wins and documentation.

2

Stabilisation

Standardisation of configurations, security baselines and monitoring tools for all devices.

3

Operational support

Dedicated help desk, remote troubleshooting and on-site visits when necessary.

4

Enhancement projects

Upgrades of audiovisual rooms, collaboration tools or network capacity aligned with business changes.

5

Reporting & governance

Monthly KPI reviews, asset reports and strategic recommendations for decision makers.

6

Continuous protection

Backups, security drills and user training to maintain resilience against evolving threats.

Tools & partners

Solutions carefully selected for reliability, user experience and data protection.

Apple & JamfMicrosoft 365 & IntuneGoogle WorkspaceSynology & QNAP NASUbiquiti & UniFi ProtectCrestron & Logitech conferencingZoom Rooms & Teams RoomsBitdefender & EDR suites

What our managed service delivers

Peace of mind

One trusted partner handling everything from Wi-Fi to workstations to multimedia.

Productive users

Fast assistance and proactive maintenance keep executives, staff and guests operating at full speed.

Controlled costs

Predictable service plans, lifecycle management and vendor negotiation reduce unexpected expenses.

Secure operations

Security baselines, backups and monitoring protect critical data wherever it lives.

Tailored experiences

Audiovisual and digital signage solutions aligned with brand identity and lifestyle.

Strategic guidance

Regular reviews and roadmaps ensure your technology supports future business moves.

IT & multimedia highlights

Concrete results achieved for our managed clients.

Family office in Monaco

Fully managed Mac environment with encrypted backups, secure VPN and concierge-level support for executives.

Hospitality group in Nice

Multi-site Wi-Fi, digital signage and meeting rooms managed under a single SLA reducing downtime by 60%.

High-end villa network & AV refresh

Integration of new cinema room, Sonos zones and network upgrades with a single help desk for the household.

FAQ — IT & multimedia

Do you support both Windows and macOS?+

Yes. Our engineers manage mixed environments with PCs, Macs, tablets and mobile devices including MDM policies.

Can you collaborate with our internal IT?+

We can operate as your full IT department or as a specialised partner handling audiovisual, executive support or on-site tasks.

How quickly can you intervene on-site?+

In the Alpes-Maritimes and Monaco our SLA covers interventions within 4 to 24 hours depending on criticality.

Do you handle software licensing?+

We manage renewals, vendor relationships and compliance for Microsoft, Adobe, security tools and specialised applications.

Delegate your IT & multimedia to Riviera experts

Share your environment with us and receive a pragmatic action plan with clear priorities.

Direct line available 7/7 for urgent interventions in Nice, Cannes and Monaco.

Contact Us

Tell our expert Ilya about your situation Ilya our expert

Expert Technique SeniorSpécialiste en réseaux, domotique et sécurité avec plus de 10 ans d'expérience

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Ilya

Expert Technique Senior

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